Shipping policy

Order Processing & Confirmation

At CHISMINC, we value the timely processing of every order. From the moment an order is confirmed, our team is dedicated to completing all necessary processing steps within 72 hours, including order verification, product preparation, and packaging.

Comprehensive Shipping Area

CHISMINC's shipping service covers every corner within the United States, ensuring the delivery of desired products whether you're located in a bustling city center or a tranquil suburb. We currently focus on domestic shipping and do not offer international transport.

Fair Shipping Fees

To ensure every customer enjoys high-quality service, CHISMINC offers free standard shipping for all orders within the continental United States.

Accurate Delivery Times

Our standard delivery time typically ranges from 10 to 15 business days, depending on your specific location. We partner with reliable logistics providers to ensure safe and timely delivery of your order.

Convenient Order Tracking

You will receive an email with a tracking number once your order is dispatched. For the latest updates, you can always check in your CHISMINC account.

Issues with Shipment

If your package is lost or damaged during transit, please contact our customer service within 48 hours of receiving the package for prompt resolution.

Shipping During Holiday Seasons

During peak holiday seasons, shipping times may be extended. To avoid delays, we recommend placing your orders well in advance.

Disclaimer

All shipping durations provided are estimates. Due to unforeseen factors in the shipping process, we cannot guarantee specific delivery times.

Contact Information

Address:135 Newbury St, Boston, 02116

Phone:+1 617-870-2420

Email: serve@chisminc.com

Our team is available Monday - Friday, 9:00 AM - 5:00 PM EDT. Hours may vary by holiday.